Additional services

Stranded far from home during the repair? We arrange your accommodation, the rest of your journey and your local travel.

Call +33 3 88 06 78 88

Far from home, we take over

Being stuck thousands of kilometres from home, in a foreign country, is a stressful experience. Tell us what you need and we take care of the bookings.

What we can arrange for you

In particular, we can take care of the following:

  • Booking accommodation
  • Booking train tickets
  • Booking a rental vehicle
  • Calling a taxi

How an intervention works

From the first call to getting back on the road, we follow your case from start to finish.

  1. Your call

    An assistance agent answers in 15 seconds on average, in your language, 24/7.

  2. Location and choice of provider

    We locate the vehicle and dispatch the closest, best-equipped provider in our network.

  3. Intervention

    On-site repair, towing or a mobility solution: we organise the intervention and monitor its progress.

  4. Follow-up and back on the road

    We keep you informed until the vehicle is back on the road and the case is closed.

Need assistance?

Our multilingual call centre is here for you 24/7.