Roadside assistance and fast breakdown repair

Your vehicle has broken down: we send a specialist mechanic to you, anywhere in Europe, to get it back on the road as quickly as possible.

Call +33 3 88 06 78 88

On-site repair comes first

Our specialist mechanics travel with a workshop truck to repair your vehicle on the spot whenever possible. Otherwise, we arrange for it to be towed to a repair garage.

One point of contact until the work is done

Paperwork, supervision and coordination of the repairs at the garage: we handle the whole case from start to finish, so there is nothing for you to chase.

What about the people on board?

While the vehicle is off the road, we can also arrange their accommodation, a cash advance or the rest of their journey.

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Truck assistance

Truck assistance is where RES ASSISTANCE began. For a transport company, a truck off the road means lost operating revenue, with multiple consequences:

Delivery delays
Strained customer relationships
Lost goods

That is why our breakdown technicians tackle the fault on the spot first, whether it is mechanical or tyre-related: every hour of downtime avoided counts.

How an intervention works

From the first call to getting back on the road, we follow your case from start to finish.

Your call

An assistance agent answers in 15 seconds on average, in your language, 24/7.
Location and choice of provider

We locate the vehicle and dispatch the closest, best-equipped provider in our network.
Intervention

On-site repair, towing or a mobility solution: we organise the intervention and monitor its progress.
Follow-up and back on the road

We keep you informed until the vehicle is back on the road and the case is closed.